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At the baggage belt a greeter lifts a suitcase onto a trolley for a woman in a wheelchair while her son holds the passports

Wheelchair assistance · Delhi, Mumbai and more

A wheelchair, and someone who stays with you.

At Delhi Terminal 3, Mumbai Terminal 2 and every airport below, an older traveller or a patient is met, kept company and walked to the car — with a wheelchair on request.

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Airline wheelchair or our escort?

Most families book both

The airline's wheelchair

Free. Ask for it when you book the ticket. An airport or airline attendant pushes the chair — usually from the aircraft to the baggage hall or the exit, and they may be serving several passengers.

Our escort

A host booked for you alone, who meets you at the airport's meeting point, stays with you and your bags through the arrival steps, and walks you to the car. Ask us for a wheelchair too and we arrange one from the airport's own pool.

  • Booked for one traveller, not shared
  • Bags carried and kept with you
  • Help with the arrival forms
  • A hand-over to your car

Prices in US dollars

Wheelchair escort, per traveller

Delhi DEL

Premium arrival
$70
Premium departure
$64
Elite arrival
$89
Elite departure
$89

Mumbai BOM

Premium arrival
$100
Premium departure
$88
Elite arrival
$111
Elite departure
$111

Chennai MAA

Premium arrival
$33
Premium departure
$33
Elite arrival
—
Elite departure
—

Hyderabad HYD

Premium arrival
$52
Premium departure
$64
Elite arrival
$65
Elite departure
$89

Bengaluru BLR

Premium arrival
$64
Premium departure
$64
Elite arrival
$123
Elite departure
$108

Kolkata CCU

Premium arrival
$33
Premium departure
$33
Elite arrival
—
Elite departure
$64

Ahmedabad AMD

Premium arrival
$52
Premium departure
$52
Elite arrival
—
Elite departure
$65

Per traveller, international flight, in US dollars. Charged in Indian rupees at checkout; your card converts. Taxes included.

Where you are met

  • Delhi: Met on arrival with a name placard, at this airport's designated meeting point
  • Mumbai: Met on arrival with a name placard, at this airport's designated meeting point
  • Chennai: Assistance from the post-immigration area
  • Hyderabad: Assistance from the immigration area
  • Bengaluru: Met at the aerobridge with a name placard
  • Kolkata: Met at Belt 05 after you have cleared immigration — name placard meet & greet
  • Ahmedabad: Met on arrival with a name placard, at this airport's designated meeting point

Questions

Do I still ask my airline for a wheelchair?

Yes — it is free and it is the surest way to have a chair at the aircraft door. Tell us as well when you book, and our host takes over from the airport's meeting point.

Who pushes the wheelchair?

Inside the airport, the chair comes from the airport's own pool. Our host stays with the traveller, the bags and the papers until the car.

Is a wheelchair extra?

No. A wheelchair on request is part of the Premium and Elite arrival and departure services. You pay per traveller for the service.

Can you help someone who cannot walk at all?

We are airport escorts, not medical staff. For a stretcher, oxygen or a lift into an ambulance, the airline and the hospital arrange it. We can still look after the attendant and the bags.

Ask for a quote in US dollars

WhatsApp number

We use these details only to arrange your airport service. See our privacy notice.

We do not provide medical care.

Our team are airport escorts — not nurses, doctors or paramedics. For oxygen, a stretcher or a medical escort, ask your airline and your hospital.

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