
Wheelchair assistance · Delhi, Mumbai and more
A wheelchair, and someone who stays with you.
At Delhi Terminal 3, Mumbai Terminal 2 and every airport below, an older traveller or a patient is met, kept company and walked to the car — with a wheelchair on request.
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Open WhatsApp with my detailsAirline wheelchair or our escort?
Most families book both
The airline's wheelchair
Free. Ask for it when you book the ticket. An airport or airline attendant pushes the chair — usually from the aircraft to the baggage hall or the exit, and they may be serving several passengers.
Our escort
A host booked for you alone, who meets you at the airport's meeting point, stays with you and your bags through the arrival steps, and walks you to the car. Ask us for a wheelchair too and we arrange one from the airport's own pool.
- Booked for one traveller, not shared
- Bags carried and kept with you
- Help with the arrival forms
- A hand-over to your car
Prices in US dollars
Wheelchair escort, per traveller
| Indian airport | Premium arrival | Premium departure | Elite arrival | Elite departure |
|---|---|---|---|---|
Delhi DEL | $70 | $64 | $89 | $89 |
Mumbai BOM | $100 | $88 | $111 | $111 |
Chennai MAA | $33 | $33 | — | — |
Hyderabad HYD | $52 | $64 | $65 | $89 |
Bengaluru BLR | $64 | $64 | $123 | $108 |
Kolkata CCU | $33 | $33 | — | $64 |
Ahmedabad AMD | $52 | $52 | — | $65 |
Delhi DEL
- Premium arrival
- $70
- Premium departure
- $64
- Elite arrival
- $89
- Elite departure
- $89
Mumbai BOM
- Premium arrival
- $100
- Premium departure
- $88
- Elite arrival
- $111
- Elite departure
- $111
Chennai MAA
- Premium arrival
- $33
- Premium departure
- $33
- Elite arrival
- —
- Elite departure
- —
Hyderabad HYD
- Premium arrival
- $52
- Premium departure
- $64
- Elite arrival
- $65
- Elite departure
- $89
Bengaluru BLR
- Premium arrival
- $64
- Premium departure
- $64
- Elite arrival
- $123
- Elite departure
- $108
Kolkata CCU
- Premium arrival
- $33
- Premium departure
- $33
- Elite arrival
- —
- Elite departure
- $64
Ahmedabad AMD
- Premium arrival
- $52
- Premium departure
- $52
- Elite arrival
- —
- Elite departure
- $65
Per traveller, international flight, in US dollars. Charged in Indian rupees at checkout; your card converts. Taxes included.
Where you are met
- Delhi: Met on arrival with a name placard, at this airport's designated meeting point
- Mumbai: Met on arrival with a name placard, at this airport's designated meeting point
- Chennai: Assistance from the post-immigration area
- Hyderabad: Assistance from the immigration area
- Bengaluru: Met at the aerobridge with a name placard
- Kolkata: Met at Belt 05 after you have cleared immigration — name placard meet & greet
- Ahmedabad: Met on arrival with a name placard, at this airport's designated meeting point
Questions
Do I still ask my airline for a wheelchair?
Yes — it is free and it is the surest way to have a chair at the aircraft door. Tell us as well when you book, and our host takes over from the airport's meeting point.
Who pushes the wheelchair?
Inside the airport, the chair comes from the airport's own pool. Our host stays with the traveller, the bags and the papers until the car.
Is a wheelchair extra?
No. A wheelchair on request is part of the Premium and Elite arrival and departure services. You pay per traveller for the service.
Can you help someone who cannot walk at all?
We are airport escorts, not medical staff. For a stretcher, oxygen or a lift into an ambulance, the airline and the hospital arrange it. We can still look after the attendant and the bags.
We do not provide medical care.
Our team are airport escorts — not nurses, doctors or paramedics. For oxygen, a stretcher or a medical escort, ask your airline and your hospital.
